LTK Group Terms of Service

1. About LTK Group

LTK Group is a specialist AI and enterprise software engineering firm headquartered in Bangalore, Karnataka, India. We provide software engineering services including AI system development, document intelligence pipelines, enterprise application development, cloud engineering, and technical advisory services to clients globally. For questions regarding these terms, contact us at contact@ltkgroup.in.

2. Website Use

Permitted use:

You may use our website for lawful purposes to learn about our services, submit enquiries, access published content, and apply for career opportunities. You must not use our website in any way that violates applicable law, infringes the rights of others, or interferes with the operation of the website.

Prohibited conduct:

You must not:

• Attempt to gain unauthorized access to any part of our website or systems
• Introduce malware, viruses, or malicious code
• Scrape, harvest, or systematically extract data from our website without written permission
• Use automated tools to submit enquiries or access website content at scale
• Impersonate LTK Group or any of our personnel
• Use our website to transmit unsolicited commercial communications

We reserve the right to suspend or terminate access to our website for any user who violates these terms.

3. Intellectual Property

Our content:

All content on ltkgroup.in — including text, articles, case studies, design, graphics, and code — is the property of LTK Group or our licensors and is protected by applicable intellectual property law. You may not reproduce, distribute, modify, or create derivative works from our content without our prior written permission. You may share links to our articles and content, quote brief excerpts for commentary or educational purposes with attribution, and reference our published work in accordance with fair use principles.

Client work:

Intellectual property rights in work created for clients are governed by the specific written agreement between LTK Group and the client. In the absence of a written agreement specifying otherwise, intellectual property in custom-developed software is assigned to the client upon receipt of full payment. LTK Group retains rights to general methodologies, frameworks, and know-how developed in the course of our work.

Our name and brand:

LTK Group, our logo, and associated marks may not be used without our prior written consent. You may not represent that you are affiliated with, endorsed by, or a partner of LTK Group without a current written partnership agreement.

4. Services and Engagements

Enquiries and consultations:

Submitting a contact form or booking a consultation does not create a contractual obligation on either party. Our free technical consultations are provided without charge and without obligation. Any recommendation or assessment provided during a consultation is our professional opinion and does not constitute a warranty or guarantee of outcome.

Project engagements:

All paid engagements are governed by a separate written agreement — typically a Statement of Work or Master Services Agreement — signed by both parties. These Terms of Service apply to website use and general interactions. Specific engagement terms, payment schedules, delivery obligations, and warranties are defined in the project-specific written agreement.

No engagement without written agreement:

We do not begin paid work without a signed written agreement. Verbal instructions, email exchanges, or Upwork messages do not constitute a binding engagement unless explicitly referenced in a signed agreement.

5. Accuracy of Information

We make reasonable efforts to ensure the information on our website is accurate and current. However, we do not warrant that all content is complete, accurate, or free from error. Case study results and statistics published on our website reflect actual outcomes from past projects. Past results do not guarantee future outcomes. Every project involves different requirements, constraints, and variables. We do not represent that similar results will be achieved for any prospective client.

Technical articles published in our Insights section represent the professional opinions of our engineering team at the time of publication. Technology evolves rapidly — readers should verify technical recommendations against current documentation and their specific requirements.

6. Third-Party Links and Services

Our website may contain links to third-party websites and references to third-party tools, platforms, and services. These references are for informational purposes only. We do not endorse, control, or accept responsibility for the content, privacy practices, or availability of third-party websites and services. References to third-party products — including AWS, OpenAI, Anthropic, Pinecone, and others — are for technical accuracy only and do not imply any partnership, sponsorship, or endorsement by those organizations unless explicitly stated.

7. Limitation of Liability

To the maximum extent permitted by applicable law, LTK Group shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Damages arising from your use of or inability to use our website
• Damages arising from unauthorized access to or alteration of your data
• Any matter beyond our reasonable control

Our total liability to you for any claim arising from use of our website or a free consultation shall not exceed INR 10,000 (approximately USD 120). Liability for paid engagements is governed by the specific written agreement for that engagement.

Nothing in these terms limits our liability for fraud, gross negligence, or any liability that cannot be limited under applicable law.

8. Disclaimers

Our website and free consultations are provided on an "as is" and "as available" basis without warranties of any kind, express or implied. We do not warrant that our website will be uninterrupted, error-free, or free from security vulnerabilities. We do not warrant that technical recommendations provided during consultations will be suitable for your specific situation without independent verification.

Nothing on our website constitutes legal, financial, regulatory, or compliance advice. While we have extensive experience with HIPAA, CJIS, FedRAMP, and other compliance frameworks, our technical guidance does not constitute legal advice and does not guarantee regulatory compliance. Compliance responsibility for any deployed system remains with the implementing organization. We recommend engaging qualified legal and compliance counsel for regulatory matters.

9. Indemnification

You agree to indemnify and hold harmless LTK Group, our directors, employees, and contractors from any claims, damages, losses, and expenses — including reasonable legal fees — arising from your violation of these Terms of Service, your use of our website, or your infringement of any third-party rights.

10. Privacy

Our collection and use of personal information is governed by our Privacy Policy at ltkgroup.in/privacy-policy, which is incorporated into these Terms of Service by reference.

11. Governing Law and Disputes

These Terms of Service are governed by the laws of India. Any dispute arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Bangalore, Karnataka, India. For clients in the United States or United Kingdom, we are open to negotiating governing law and dispute resolution provisions in project-specific written agreements.

We encourage resolution of disputes through direct communication before formal proceedings. Contact us at contact@ltkgroup.in and we will make reasonable efforts to resolve any concern promptly.

12. Changes to These Terms

We may update these Terms of Service from time to time. We will update the "Last updated" date at the top of this page. For material changes, we will provide reasonable notice where we hold your contact details. Continued use of our website after changes are posted constitutes acceptance of the updated terms.

13. Severability

If any provision of these Terms of Service is found to be unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

14. Entire Agreement

For website use, these Terms of Service and our Privacy Policy constitute the entire agreement between you and LTK Group. For paid engagements, the project-specific written agreement governs and supersedes these terms where there is any conflict.

15. Contact

For questions about these Terms of Service:

• Email: contact@ltkgroup.in
• Address: LTK Group, Bangalore, Karnataka, India
• Response time: Within 5 business days