LTK Group Privacy Policy

1. Who We Are

LTK Group is a specialist AI and enterprise software engineering firm registered in India and serving clients across the United States, United Kingdom, India, and 30+ countries globally. Our registered address is Bangalore, Karnataka, India. For privacy-related enquiries, contact us at contact@ltkgroup.in.

2. Information We Collect

Information you provide directly:

When you submit a contact form, book a consultation, subscribe to our newsletter, or apply for a career opportunity, we collect:

• Full name
• Company name
• Email address
• Country of residence or business
• Project description or enquiry details
• CV or resume (career applications only)
• Any other information you choose to provide

Information collected automatically:

When you visit our website, we automatically collect certain technical information including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring URL
• Date and time of visit

This information is collected through standard web server logs and analytics tools. It does not identify you personally and is used solely for website performance analysis and security monitoring.

Cookies:

Our website uses cookies to improve your browsing experience. We use:

• Essential cookies: Required for the website to function correctly. Cannot be disabled.
• Analytics cookies: Help us understand how visitors use our website. These are anonymized and do not track individuals across other websites.
• Preference cookies: Remember your settings and preferences on return visits.

You can control cookie settings through your browser. Disabling cookies may affect certain website functionality. We do not use advertising or tracking cookies.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and consultation requests
• To provide project proposals, assessments, and technical recommendations
• To send our Insights newsletter if you have subscribed
• To process career applications
• To improve our website and services
• To comply with legal obligations
• To protect the security of our website and services

We do not use your information for automated decision-making or profiling. We do not sell, rent, or trade your personal information to third parties for their marketing purposes under any circumstances.

4. Legal Basis for Processing

For individuals in the European Union, United Kingdom, or other jurisdictions with similar data protection frameworks, our legal basis for processing your personal information is:

• Consent: For newsletter subscriptions and non-essential cookies. You may withdraw consent at any time.
• Legitimate interests: For responding to business enquiries, improving our website, and security monitoring. Our legitimate interests do not override your rights.
• Contractual necessity: For processing information required to deliver agreed services.
• Legal obligation: Where processing is required to comply with applicable law.

5. Data Retention

We retain your personal information for as long as necessary for the purposes described in this policy:

• Contact and consultation enquiries: 2 years from last contact
• Active client project data: Duration of engagement plus 5 years
• Newsletter subscriptions: Until you unsubscribe
• Career applications: 12 months from application date unless an engagement is established
• Website analytics data: 14 months on a rolling basis
• Financial and contractual records: 7 years as required by applicable law

When data is no longer required, we delete it securely or anonymize it so it can no longer be associated with you.

6. Data Sharing and Third Parties

We share personal information only in the following circumstances:

• Service providers: We use a limited number of third-party service providers to operate our website and business — including website hosting, email delivery, and analytics. These providers process data only on our instructions and are contractually prohibited from using it for their own purposes.
• Legal requirements: We may disclose information where required by law, court order, or regulatory authority. We will notify you of such requests where legally permitted to do so.
• Business transfers: In the event of a merger, acquisition, or sale of business assets, personal data may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

We do not share personal information with any other third parties. We do not sell data. We do not share data with advertising networks.

7. International Data Transfers

LTK Group is based in India. If you are located in the European Union, United Kingdom, United States, or another jurisdiction, your information will be transferred to and processed in India. For transfers from the EU or UK, we ensure appropriate safeguards are in place in accordance with applicable data protection law. Where we use third-party service providers based outside India, we ensure equivalent protections apply through contractual measures.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encrypted data transmission using TLS 1.2 or higher
• Access controls restricting data access to authorized personnel only
• Regular security reviews of our systems and processes
• Secure deletion of data that is no longer required

While we take data security seriously, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but commit to notifying you promptly in the event of a data breach affecting your personal information where notification is required by law.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information where we no longer have a legitimate reason to retain it
• Restriction: Request that we restrict processing of your information in certain circumstances
• Portability: Receive your information in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests
• Withdrawal of consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at contact@ltkgroup.in. We will respond within 30 days. We may need to verify your identity before processing your request. If you are in the EU or UK and are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.

10. Children's Privacy

Our website and services are directed at business professionals and are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us at contact@ltkgroup.in and we will delete it promptly.

11. Links to Other Websites

Our website may contain links to third-party websites. This Privacy Policy applies only to ltkgroup.in. We are not responsible for the privacy practices of linked websites and encourage you to review their privacy policies before submitting any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will update the "Last updated" date at the top of this page and, where changes are material, notify you by email if we hold your contact details. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or our data practices:

• Email: contact@ltkgroup.in
• Address: LTK Group, Bangalore, Karnataka, India
• Response time: Within 5 business days